Privacy Notice
Last updated: 2026
Who we are
Business Technology Services (BTS) is a company headquartered in Amman, Jordan, with a representative office in Verdun, Beirut, Lebanon. We provide payment infrastructure software and terminal management platforms to banks and financial institutions. This notice describes how we handle personal data collected through this website (pay-bts.com).
Data we collect through the contact form
When you submit the contact form on this website, we collect the following information:
- Full name
- Company or institution name
- Email address
- Phone number (optional)
- Country
- Your message and the nature of your inquiry
We do not collect payment information through this website. We do not use cookies, analytics scripts, or third-party tracking on this site.
How we use this data
We use contact form submissions solely to respond to your inquiry and, where relevant, to send follow-up information about our products and services that you have expressed interest in. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Legal basis (GDPR)
Where the EU General Data Protection Regulation (GDPR) applies to your data, we process it on the basis of legitimate interests — specifically, responding to a business inquiry you have initiated. If you are an individual in the EU or EEA, you have the right to request access to, correction of, or erasure of your personal data, and to object to its processing. To exercise these rights, contact us at the address below.
Retention
We retain contact form data for a maximum of 24 months from the date of submission, or until you request deletion, whichever comes first. Data associated with an active commercial relationship is retained for the duration of that relationship plus any applicable statutory period.
Security
Contact form submissions are transmitted by email over TLS-encrypted connections to our internal email system. Access to submitted data is restricted to BTS staff who need it to respond to your inquiry.
Contact and complaints
For any questions about this privacy notice or to exercise your data rights, contact us at:
Email: sales@newpos-bts.com
Post: Business Technology Services, Amman, Jordan
If you are in the EU/EEA and believe we have not handled your data lawfully, you have the right to lodge a complaint with your local data protection authority.
Changes to this notice
We may update this notice from time to time. Material changes will be reflected in the “Last updated” date at the top of this page.